Since Google and Facebook can’t walk into your store to try your service or try your product to see if it’s good it relies on the opinions of your customers. Google and Facebook then use customer feedback to rank you locally. The more reviews you have, the more accurate and legitimate these platforms will consider your products and services. After all, you can get 10 friends to leave a good review, but 200, that’s hard to fake. A business with no reviews will show these platforms, maybe no one is that interested in going. If no one is interested, why promote it?

Google and Facebook also rely on each other’s rankings, as well as rankings on other social media sites such as Yelp, to accurately rank stores in an area. So if you have a lot of reviews on Google and none on Facebook, but your competitor has a bunch of both, they might begin to rank higher.

Letting us set up an SMS campaign to manage your reviews means you will show up on more directories for relevant keywords. Letting every platform know you are a hot place to stop for anyone passing by.